We are proud to offer a gold warranty policy that lasts for one year from the date of purchase. This period covers all manufacturing defects in materials and raw materials. According to the purchase invoice.
2. Warranty coverage:
The warranty covers manufacturing and material defects for watches purchased from our store. This includes machinery issues. The discoloration of the straps only and does not include misuse, such as but not limited to (fractures, exposing the watch to water beyond its capacity, and exposing stainless steel watches to perfumes).
3. Product replacement:
If a defect or malfunction of the product is identified during the warranty period. We’ll fix it or replace it with a similar or better watch. The customer must contact customer service to arrange a replacement.
4. Exceptions:
Any damage caused by misuse is excluded from the warranty policy. or accidental damage. or unauthorized interference with the product. Please pay attention to the enclosed instructions on use and maintenance.
5. Warranty procedure:
to submit warranty claims. Please contact customer service by mail الإلكترونيInfo@eliteshe.com. The purchase invoice must be attached as proof of warranty.
6. Shipping costs:
In case of warranty or non-warranty. The customer will bear the shipping costs to send it to the store. The customer must provide safe packaging for the returned product.
7. Amendments to the warranty policy:
We reserve the right to make modifications or updates to the Warranty Policy without prior notice. Customers are encouraged to check our website for the most up-to-date information.
We hope that this warranty policy has provided you with the golden guarantee and confidence in our products. Thank you for choosing Elichi
